Legal

Privacy Policy

Last updated: September 2026

This policy describes how Policyflow Solutions collects, uses, and protects information submitted through our site and processed through the appointment engine.

Information We Collect

We collect information you provide directly — such as agency name, contact details, monthly lead volume, and primary lead sources submitted through our audit form. We also receive technical data (IP address, browser type, and pages visited) automatically when you use our site.

How We Use Information

We use the information you submit to generate your personalized lead leakage audit, to respond to implementation inquiries, and to operate the appointment engine on behalf of client agencies. We do not sell your personal information to third parties.

Lead Data Processing

For active clients, Policyflow processes lead contact data (name, phone, email) strictly to deliver conversational follow-up and calendar automation on the agency's behalf. Lead data is processed under the client's consent and TCPA opt-in custody, and is retained only for as long as needed to provide the service.

Data Retention

Audit-form submissions are retained for the duration of the engagement and a limited period thereafter for recordkeeping. You may request deletion of your submission data at any time.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, contact us using the details below.

Contact

For privacy questions or requests, contact Policyflow Solutions through the audit form on this site. We will respond within a reasonable timeframe.